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Enforcement

Regulatory actions, fines, warnings, and enforcement decisions

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€18,600 City of Hafnarfjörður: Non-compliance with general data processing principles The Icelandic DPA has imposed a fine of EUR 18,600 on the city of Hafnarfjörður. The city had used the Google Education system without sufficiently complying with data protection… ICELAND ·Art. 5, 24, 28 ·Non-compliance with general data processing principles Education Processing Agreement Processors Dec 6, 2023
€600,000 GROUPE CANAL +: Insufficient fulfilment of data subjects rights The French DPA has imposed a fine of EUR 600,000 on GROUPE CANAL+ for multiple violations of the GDPR. The DPA determined that the data controller failed to demonstrate that it… FRANCE ·CNIL ·Art. 7, 12, 13 +5 Data Breaches IP Address Controllers Oct 12, 2023
€1M Autostrade per l'Italia spa: Non-compliance with general data processing principles The Italian DPA has fined Autostrade per l'Italia spa ('ASPI') EUR 1 million for unlawfully processing the data of approx. 100,000 registered users of the toll reimbursement app… ITALY ·Garante ·Art. 5, 13, 28 Controllers Fairness & Transparency IP Address Jun 22, 2023
€2.3M Debt collection agency: Insufficient technical and organisational measures to ensure information security The Croatian DPA (AZOP) has imposed a fine of EUR 2,265,000 on a debt collection agency. The fine is the highest ever imposed by AZOP. AZOP had received an anonymous complaint in… CROATIA ·azop ·Art. 6, 13, 28 +1 Security Controllers Personal Data May 4, 2023
€30,000 Bolzano municipality: Insufficient technical and organisational measures to ensure information security The Italian DPA has imposed a fine of EUR 30,000 on Bolzano municipality. The Bolzano health authority had reported a data breach to the DPA involving unauthorized access to the… ITALY ·Garante ·Art. 5, 25, 32 +1 Data Breaches Integrity and Confidentiality Principle Security Mar 23, 2023
€125,000 CITYSCOOT: Non-compliance with general data processing principles The French DPA has imposed a fine of EUR 125,000 on CITYSCOOT, a company that rents out motor scooters for short periods. During its investigation, the DPA found that CITYSCOOT,… FRANCE ·CNIL ·Art. 5, 28, 82 IP Address Processing Agreement Processors Mar 16, 2023
€1,000 Razmataz Live s.r.l..: Non-compliance with general data processing principles The Italian DPA has imposed a fine of EUR 1,000 on Razmataz Live s.r.l.. Razmataz had contracted a processor to carry out marketing campaigns, which the processor failed to… ITALY ·Garante ·Art. 5, 6, 28 Controllers Processors IP Address Mar 2, 2023
€7,200 Company: Insufficient technical and organisational measures to ensure information security The Polish DPA has imposed a fine of EUR 7,200 on a company. The controller had suffered a data breach that resulted in the loss of personal data. During its investigation, the… POLAND ·UODO ·Art. 5, 24, 25 +1 Data Breaches Security Processors Feb 8, 2023
€321 Housing association: Insufficient fulfilment of data breach notification obligations The Polish DPA has imposed a fine of EUR 321 on a housing association. The controller had suffered a data breach involving the theft of documents, including a copy of a notarial… POLAND ·UODO ·Art. 5, 28, 33 +1 Data Breaches Notification Obligation Article 19 GDPR - Notification of Rectification, Erasure or Restriction Feb 7, 2023
€3M CNIL fines VOODOO for cookie and tracker consent failures in mobile games VOODOO ('provider') was a mobile game developer. The investigation service of the French DPA (the investigation service) carried out several checks on voodoo.io and on several of… France ·Art. 4, 5, 82 Cookies Telecommunications Direct Marketing Dec 29, 2022
€30,000 Verizon Connect Italy S.p.A.: Insufficient legal basis for data processing The Italian DPA has fined Verizon Connect Italy S.p.A. EUR 30,000. An individual who worked for a Verizon customer had filed a complaint with the DPA. Verizon had installed GPS… Garante ·Art. 5, 6, 28 ·Insufficient legal basis for data processing Processors Controllers IP Address Dec 15, 2022
€60,000 INFORMÁTICA MÉDICA, S.L.: Insufficient data processing agreement The Spanish DPA has imposed a fine of EUR 60,000 on INFORMÁTICA MÉDICA, S.L.. The company acted as a processor for other companies and had engaged a subcontractor without,… SPAIN ·aepd ·Art. 28 Processing Agreement Controllers Processors Nov 7, 2022
€4.3M Portuguese National Statistical Institute: Non-compliance with general data processing principles The Portuguese DPA has fined the Portuguese National Statistical Institute EUR 4,3 million. The DPA found numerous violations of the GPDR in connection with the 2021 census in… PORTUGAL ·CNPD ·Art. 5, 9, 12 +5 DPIA Privacy Shield Privacy Impact Assessment Nov 2, 2022
Datatilsynet (Denmark) - 2020-431-0061 (Helsingor decision no. 4) This is the Danish DPA's fourth decision in the case relating to Helsingor municipality's processing of personal data in primary and lower secondary school. Helsingor… 2020-431-0061 (Helsingor decision no. 4) ·Art. 28, 36, 58 DPIA Privacy Impact Assessment Controllers Sep 28, 2022
Datatilsynet (Denmark) - 2020-422-0026 The Danish DPA had decided to investigate three research projects of Region Syddanmark (the controller) with regards to its processing activities, the use of processors, data… 2020-422-0026 ·Art. 5 Processors Controllers Processing Sep 28, 2022
NAIH (Hungary) - NAIH-4667-10/2022 A minor student (the data subject) alleged that his grade had been amended before the semester grading meeting without notification. The parent of the data subject requested… NAIH-4667-10/2022 ·Art. |, 10, 28 +1 Controllers Personal Data Right of Access Sep 22, 2022
€10,000 SOPHIE ET VOILA, S.L: Insufficient legal basis for data processing The Spanish DPA has imposed a fine of EUR 10,000 on SOPHIE ET VOILA, S.L..The wedding dress company had published a picture of a customer in a wedding dress on its Instagram… SPAIN ·aepd ·Art. 6 Lawful Basis Personal Data Social Media Sep 16, 2022
€530 Sułkowice Cultural Center: Insufficient data processing agreement The Polish DPA has imposed a fine of EUR 530 on the Sułkowice Cultural Center. During its investigation, the DPA found that the controller had transferred the processing of… POLAND ·UODO ·Art. 28 Controllers Processors Processing Agreement Sep 7, 2022
€5,000 EDYTE SA: Insufficient legal basis for data processing The Hellenic DPA has imposed a fine of EUR 5,000 on EDYTE SA. EDYTE, as a processor, had unlawfully disclosed personal data to third parties without the authorization of the data… GREECE ·HDPA ·Art. 29 Controllers Processors Processing Agreement Sep 6, 2022
€10,000 Clio S.r.l.: Insufficient legal basis for data processing The Italian DPA has imposed a fine of EUR 10,000 on Clio S.r.l.. Clio provides and manages a whistleblowing reporting application for various private and public entities. As part… ITALY ·Garante ·Art. 2, 5, 6 +1 Controllers Processors Processing Agreement Jul 21, 2022
APD/GBA (Belgium) - 115/2022 During a meeting where the data subject was not present, the data subject's manager (controller) announced her departure and read out a document issued by the company doctor,… 115/2022 ·Art. 5, 6, 9 Personal Data Lawful Basis Controllers Jul 19, 2022
Persónuvernd (Iceland) - 2020061979 The Icelandic DPA started an investigation into a genetic research company. More specifically, to assess the company's Data Protection Officer (DPO), as well as the performance of… 2020061979 ·Art. 38, 39 Supervisory Authorities Notified Body Responsibilities and Operational Obligations Scientific Panel Independence Jun 29, 2022
Austrian DPA: Court's publication of full divorce settlement in land register violates The data subject divorced her husband in a proceeding before the district court (the controller), acting in its capacity as the competent land registry court. As part of the… 2021-0.643.804 ·Austria ·DSB Controllers Integrity and Confidentiality Principle Material scope (GDPR) Jun 9, 2022
€1,500 Wens Experience SRL: Insufficient data processing agreement The Romanian DPA has imposed a fine of EUR 1,500 on Wens Experience SRL. In the course of its investigation, the DPA found that Wens Experience, in the course of acting as a… ROMANIA ·ANSPDCP ·Art. 28 Processors Controllers Processing Agreement Jun 8, 2022
€20,000 Nos s.r.l.s.: Insufficient legal basis for data processing The Italian DPA fined Nos s.r.l.s. in the amount EUR 20,000. Nos acted as a processor for Vodafone and did advertising for the telecommunications company. For this purpose, Nos… ITALY ·Garante ·Art. 5, 6, 7 +2 Personal Data Direct Marketing Controllers Apr 28, 2022
€200,000 Amiu S.p.A.: Insufficient legal basis for data processing The Italian DPA has imposed a fine of EUR 200,000 on Amiu S.p.A.. The company operates the waste collection service for the city of Taranto and acted as a processor for this… ITALY ·Garante ·Art. 5, 6, 28 +1 Video Surveillance Monitoring Audit Logs Apr 28, 2022
€89,250 Retail company (name not available at the moment): Insufficient technical and organisational measures to ensure information security A retail company, i.e. the data controller, reported the breach of personal data to the DPA informing that its employees have recorded video surveillance footage via mobile phone… CROATIA ·azop ·Art. 32 Data Breaches Integrity and Confidentiality Principle Controllers Mar 8, 2022
€5,000 Slane Credit Union Ltd.: Insufficient technical and organisational measures to ensure information security The Irish DPA has imposed a fine of EUR 5,000 on Slane Credit Union Ltd. The controller had notified the DPA of a data breach in 2018. Due to an error in a search engine… IRELAND ·Art. 5, 24, 28 +2 ·Insufficient technical and organisational measures to ensure information security Data Breaches Controllers Security Jan 26, 2022
€1M Fortum Marketing and Sales Polska S.A.: Insufficient technical and organisational measures to ensure information security The Polish DPA has imposed a fine of EUR 1 million on Fortum Marketing and Sales Polska S.A.. The company had reported a data breach to the DPA in accordance with Art. 33 GDPR.… POLAND ·UODO ·Art. 5, 24, 25 +2 Encryption Data Breaches Security Jan 19, 2022
€53,000 PIKA Sp. z o.o.: Insufficient technical and organisational measures to ensure information security The Polish DPA has fined PIKA Sp. z o.o. in the amount of EUR 53,000. The fine is related to a fine imposed on Fortum Marketing and Sales Polska S.A.. PIKA was acting as a… POLAND ·UODO ·Art. 28, 32 Data Breaches Encryption Security Jan 19, 2022
EDPS - 2020-1013 In January 2021, noyb filed a complaint against the European Parliament on behalf of six Members of the European Parliament over an internal coronavirus testing website. The… 2020-1013 ·European Union ·Art. 6, 13 Controllers Personal Data Processing Jan 5, 2022
€5,000 DW Dynamic Works LIMITED: Insufficient technical and organisational measures to ensure information security The Cypriot DPA has imposed a fine of EUR 5,000 on DW Dynamic Works LIMITED. The controller operated as a processor for Hermes Airport Ltd.. Hermes had suffered a cyberattack… CYPRUS ·Art. 32 ·Insufficient technical and organisational measures to ensure information security Security Controllers Privacy by Design & Default Jan 1, 2022
Aid organization: Insufficient technical and organisational measures to ensure information security The DPA of Brandenburg has imposed a five-figure fine on an aid organization. The aid organization provides transportation for people with illnesses. The organization had reported… GERMANY ·Art. 28, 32 ·Insufficient technical and organisational measures to ensure information security Data Breaches Security Healthcare Jan 1, 2022
€3,400 Company: Insufficient legal basis for data processing The Czech DPA imposed a fine of EUR 3,400 on a company. The data subject had concluded an energy supply contract with the controller in the past, but then duly terminated it.… CZECH REPUBLIC ·UOOU ·Insufficient legal basis for data processing Controllers Processors Processing Agreement Jan 1, 2022
€6,000 Hermes Airport Ltd.: Insufficient technical and organisational measures to ensure information security The Cypriot DPA has imposed a fine of EUR 6,000 on Hermes Airport Ltd. The controller had suffered a cyber attack which, according to the DPA, had been caused due to a lack of… CYPRUS ·Art. 24, 32 ·Insufficient technical and organisational measures to ensure information security Security Controllers Processors Jan 1, 2022
€3,750 PRINTAFORM Ltd.: Insufficient technical and organisational measures to ensure information security The Cypriot DPA has imposed a fine of EUR 3,750 on PRINTAFORM Ltd. PRINTAFORM, which worked as a processor for Universal Life Insurance Public Co Ltd, had suffered a data breach… CYPRUS ·Art. 28, 32 ·Insufficient technical and organisational measures to ensure information security Data Breaches Security Processors Jan 1, 2022
€5,000 Cypriot Ministry of Defense: Insufficient technical and organisational measures to ensure information security The Cypriot DPA has imposed a fine of EUR 5,000 on the Cypriot Ministry of Defense. The controller had suffered a cyber attack which, according to the DPA, had been caused due to… CYPRUS ·Art. 24, 32 ·Insufficient technical and organisational measures to ensure information security Security Privacy by Design & Default Controllers Jan 1, 2022
Bank: Insufficient technical and organisational measures to ensure information security The DPA of Brandenburg has imposed a five-digit fine on a bank. The bank had installed a video surveillance system that covered parts of the foyer of the branch with ATMs, the… GERMANY ·Art. 28, 32 ·Insufficient technical and organisational measures to ensure information security Data Breaches Encryption Security Jan 1, 2022
€7,500 DW Dynamic Works LIMITED: Insufficient technical and organisational measures to ensure information security The Cypriot DPA has imposed a fine of EUR 7,500 on DW Dynamic Works LIMITED. The controller operated as a processor for the Cypriot Ministry of Denfese. The minsitry had suffered… CYPRUS ·Art. 32 ·Insufficient technical and organisational measures to ensure information security Security Processors Privacy by Design & Default Jan 1, 2022
€3,500 Universal Life Insurance Public Co Ltd.: Insufficient data processing agreement The Cypriot DPA has imposed a fine of EUR 3,500 on Universal Life Insurance Public Co Ltd. The processor of the data controller had suffered a data breach in which personal data… CYPRUS ·Art. 24, 28 ·Insufficient data processing agreement Controllers Insurance Processors Jan 1, 2022
€180,000 SLIMPAY: Insufficient technical and organisational measures to ensure information security The French DPA (CNIL) has imposed a fine of EUR 180,000 on the payment institution SLIMPAY. In 2015, SLIMPAY conducted an internal research project in which it processed personal… FRANCE ·CNIL ·Art. 28, 32, 34 Data Breaches Security Processing Agreement Dec 28, 2021
€1,000 Legal Person: Insufficient fulfilment of data subjects rights The Czech DPA has imposed a fine of EUR 1,000 on a legal person. For at least two months, the accused incorrectly included 50 entities in the published list of processors, even… CZECH REPUBLIC ·UOOU ·Art. 12 Personal Data Processors Processing Agreement Nov 1, 2021
€496,000 Ferde AS: Non-compliance with general data processing principles The Norwegian DPA has fined Ferde AS, a Norwegian toll company, EUR 496,000. Through a report on the state-owned broadcasting company NRK, the Norwegian DPA became aware that… NORWAY ·Datatilsynet ·Art. 5, 28, 32 +1 Processors Controllers Processing Agreement Sep 27, 2021
€3.3M Sky Italia S.r.l.: Insufficient legal basis for data processing The Italian DPA (Garante) has fined Sky Italia S.r.l. EUR 3,296,326 for illegal telemarketing. The DPA's decision followed a complex investigation launched after dozens of reports… ITALY ·Garante ·Art. 5, 6, 7 +5 Processing Agreement Right to Object Direct Marketing Sep 16, 2021
€1,800 Agency: Insufficient technical and organisational measures to ensure information security The Spanish DPA (AEPD) has imposed a fine on an agency. The controller had disposed of documents containing personal data of its clients in the garbage. The AEPD considered this… SPAIN ·aepd ·Art. 32 Security Processors Controllers Aug 23, 2021
€600 DSB Austria: sharing medical assessment with municipality lacked Art. 9(2) legal basis Person A is employed at a municipality and has been on sick leave for several weeks in 2013 and 2014. In September 2014, the municipality concluded that Person A's sickness had… Art. 4, 5, 9 +1 Personal Data Healthcare Health Data Aug 5, 2021
€600 Private individual: Insufficient legal basis for data processing The Austrian DPA has imposed a fine of EUR 600 on a private individual. A private individual had sent a document obtained in a court case between the data subject and himself to… AUSTRIA ·dsb ·Art. 9 Personal Data Processors Healthcare Aug 5, 2021
€400,000 Monsanto Company: Insufficient fulfilment of information obligations The French DPA (CNIL) has fined MONSANTO EUR 400,000. In May 2019, several media revealed that MONSANTO was in possession of a file containing the personal data of more than 200… FRANCE ·CNIL ·Art. 14, 28 Social Media Fairness & Transparency Right to Object Jul 26, 2021
€800,000 Roma Capitale: Non-compliance with general data processing principles The Italian DPA (Garante) has imposed a fine of EUR 800,000 on Roma Capitale. The Garante had launched an investigation following a complaint from an individual who had complained… ITALY ·Garante ·Art. 5, 12, 13 +3 Controllers Processors Integrity and Confidentiality Principle Jul 22, 2021
€4,200 Marbella Resorts S.L.: Insufficient data processing agreement The Spanish DPA (AEPD) has imposed a fine of EUR 7,000 on Marbella Resorts S.L.. In the case at hand, the data subject had booked a room in the hotel complex of the controller. On… SPAIN ·aepd ·Art. 28 Processing Agreement Controllers Personal Data Jul 6, 2021